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Call Center Employee

AI enabled Contact Center Platform

Effective customer communication in the digital world can help organizations increase customer satisfaction level and acquire net new customer against their competition. Explore AI enabled contact centre platform which can be up and running in no time. 

What makes your contact center solution smart?

Start making a difference with ZIWO


increase in productivity of your call center agents

3 x

reduction in cost for your call center operations


increase in NPS and customer satisfaction levels

Online meeting

Features that drives your customer communications

  • Call Masking

  • Call Tracking

  • Call Whispering

  • Roaming Agent

  • Outbound dialer

  • Web Callback

  • End Call Survey

  • CDR

  • Statistics

  • FCR

Leverage Artificial Intelligence

Artificial Intelligence to analyze emotions and ensure maximum customer satisfaction during the call

Realtime Feedback

Instant Feel of the Call

Instant Support Request

Analyze Customer Interest on the go

Agent Performance Overview

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Reach Us

For platform demonstration and take your call center experience to the next level

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