Retail and Distribution
Consumers look for more than convenience while shopping
The evolution of retail business has been tremendous post pandemic. The consumers acceptance of digital technologies and its reach in the society has been beyond expectation. The customers has started looking beyond ease of shopping and additional convenience provided by the retail companies. The retailers have to address various areas like source of goods, warehousing compliance, omni-channel communication etc. which were not on priority earlier. It has increased the demand for innovative digital technologies in the retail and distribution segment and it will only be an north bound journey from here on.
RETAIL AND DISTRIBUTION
Industry Focussed ERP
We Address the Entire Ecosystem
We provide an integrated industry ready ERP system which provides end to end functionality to a retail company and adopt a complete digital roadmap.
With its last mile industry features, it ensures faster deployment, higher adaptability and more success rate.
Challenges Mitigated
Right goods at the right place
Cater to the mobile centric consumers
Helps in retaining talent
Meaningful analysis to plan growth
Address post covid retail scenario
Effective Customer Communication
OMNI-CHANNEL EXPERIENCE FOR YOUR DIGITAL CUSTOMERS.
Customer satisfaction depends on how we listen to them effectively and that their concerns are addressed. We provide a cloud based, AI enabled customer communication platform which can be used to reach customers though various digital channels providing an unified experience.
360 Deg View of Customer
Unified Communication
Smart Analytics based on AI
Interactive IVR System
Smart Call Tracking
BOT and Automation
